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CARE OF YARN
We paint our yarn in small editions using fiber reactive dyes which bond chemically with the fiber. This makes the color lightfast and washfast. Each skein within an edition is individually painted so there is some variation between skeins(we recommend that you purchase enough yarn for your project). We think this is part of the attraction. While these yarns may have different fiber contents they can all be washed gently by hand in luke warm water with a small amount of ph balanced soap. To dry,lay knit items flat and hang woven pieces. Fluff in dryer for a few minutes to finish. Chenille appears to shrink when wet but will relax as it dries. These are not pull-out skeins so we recommend using an umbrella swift and ballwinder.
EXCHANGES/RETURNS
We will exchange any item that is returned in the condition it was sent and received by us within 2 weeks from the date of shipping for another of equal value.
We will refund the total value minus a 15% restocking fee of any item that is returned in the condition it was sent and received by us within 2 weeks from the date of shipping.
PAYMENT
We accept Visa,Mastercard,American Express and
Discover credit cards. Payment can also be made with a money order or cashier's check.
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